Help Center

Who in my travel party needs to complete the pre-arrival verification process?

If you’ve booked directly with Sonder or you booked through a third party but paid Sonder directly for your stay, the person that paid for the booking will need to complete the pre-arrival verification process. 

 

If you’ve booked with Airbnb, or paid using a third party that leverages virtual credit card payments, then the person whose name the booking is under will need to complete the pre-arrival verification process.


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