Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request. CitizenM Boston Back Bay offers 399 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.
This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Boston
Arrival
Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Child Friendly
Kitchen
Accessibility
Restaurant
Guest Reviews
citizenM Boston Back Bay Reviews
“Good place to stay, i will come back”
Gabriel
·
Sep 14, 2026 12:31:12 AM
“Funky, fun, perfectly sized room (not grand; still functional) and great location.”
Irene
·
Sep 12, 2026 03:55:03 AM
“Everything was very good”
vitkin
·
Sep 9, 2026 11:21:51 AM
View more reviews
citizenM Boston Back Bay Reviews
“Good place to stay, i will come back”
Gabriel
·
Sep 14, 2026 12:31:12 AM
“Funky, fun, perfectly sized room (not grand; still functional) and great location.”
Irene
·
Sep 12, 2026 03:55:03 AM
“Everything was very good”
vitkin
·
Sep 9, 2026 11:21:51 AM
“Always excellent. Great location. Very thoughtful layout. Plenty of common area to hangout. Clean and friendly staff.”
NASSIF
·
Sep 9, 2026 09:51:28 AM
“Quirky hotel but so clean. Rooms are small but so perfectly designed very modern. We had a room on 11th floor with Boston view. Self check in was easy. We picked the hotel because it was within walking distance to Fenway Park. Close to restaurants and much more.”
Evangeline
·
Sep 8, 2026 02:18:29 AM
“Excellent location. Cool vibe. Water could have been warmer and better pressure in shower.”
Christopher
·
Sep 6, 2026 11:06:44 PM
“Nice place overall but the rooms are just too small and awkwardly laid out. Bed is against the window and wall to wall so only one open side and no outlets or table on the one side. One person will always have to climb over the other to get off the bed. Also no drop off area or parking so have to go to a parking garage and lug your bags to the hotel.”
Jason
·
Sep 2, 2026 06:47:14 AM
“Perfect for a single traveler walking distance from everything!!”
Kayla
·
Sep 1, 2026 11:23:03 PM
“Great hotel with modern amenities and brilliant location. Rooms are funky and comfortable”
Sarah
·
Sep 1, 2026 06:20:40 AM
“The hotel is fun and the staff is very friendly. Breakfast could have more variety. Parking is far for seniors with constrained walking and expensive.”
Evan
·
Aug 31, 2026 04:31:22 AM
Good to know · before you book.
Check-in
Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available late check-out fee: usd 79 late check-out subject to availability
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 21.50 per person late check-out fee: usd 79 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Booking
Discover and compare here; reserve with a trusted partner.
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.
FAQs
Frequently asked questions
01 / 07
Is this citizenM Boston Back Bay pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the citizenM Boston Back Bay have a swimming pool?
No, this citizenM Boston Back Bay does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in citizenM Boston Back Bay?
Best-rates for the citizenM Boston Back Bay starts from $397 per night with includes Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is citizenM Boston Back Bay a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the citizenM Boston Back Bay wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the citizenM Boston Back Bay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the citizenM Boston Back Bay?
Based on the information reported by the owner or manager, the citizenM Boston Back Bay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for citizenM Boston Back Bay?
Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Boston Back Bay are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this citizenM Boston Back Bay does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the citizenM Boston Back Bay starts from $397 per night with includes Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the citizenM Boston Back Bay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the citizenM Boston Back Bay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Boston Back Bay are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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408 Newbury street, Boston, 02115, USA
3214 reviews
Child Friendly
Wheelchair accessible
Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
8.2
EV Charge Station
Parking
View
TV
Pet Friendly
Sports/Activities
Balcony/Terrace
Pool
Private Pool
Spa
