citizenM Boston Back Bay  |  Hotel in Back Bay West

Hotel in Back Bay West, Boston
9.4 · Exceptional 2941 Reviews Eco-Friendly
9.4Exceptional
Eco-Friendly
Air Conditioner
Bedding/Linens
Breakfast
Child Friendly

Arrive, unpack, feel at home.

At this property
Air ConditionerBedding/LinensBreakfastChild FriendlyInternetKitchenLaundryWheelchair AccessibleAccessibilitySecurity/SafetyWellness FacilitiesRestaurantBarGuest Services

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
CitizenM Boston Back Bay offers 399 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

Bedrooms & Baths

Built for staying, not just sleeping

Property Amenities

What you'll find on site

Fitness center
High-speed WiFi
Air conditioning
Restaurant
Kitchen
Air Conditioner
Guest Reviews

citizenM Boston Back Bay Reviews

Review Score: 10

It was very convenient, being on the T. View was amazing. Working in the lobby living room was awesome.

Love · Jul 20, 2026 11:58:35 PM
Review Score: 6

First time stay, no parking or valet so be prepared to search for spot to pull over to unload if you drive and then find permanent parking, Staff was very friendly & helpful at check-in and check- out...

David · Jul 20, 2026 08:25:09 PM
Review Score: 10

We enjoyed our weekend at CitizenM. Such a convenient hotel to shopping and Fenway and the bar and outside lounge area were so nice to come back to after a long day. Smart room controls are so much be...

Elizabeth · Jul 20, 2026 03:11:46 AM

Good to know · before you book.

Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18
Check-out before 11:00 am express check-out available late check-out fee: usd 69 late check-out subject to availability
Pets not allowed (service animals are welcome, and are exempt from fees)
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
1-night minimum. No fixed check-in day.
Discover and compare here; reserve with a trusted partner.

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FAQ

Frequently asked questions

Is this property pet-friendly for guests?
Does the property have a swimming pool?
How much does it cost per night to stay in property?
Is property a family-friendly place to stay?
Is the property wheelchair accessible or offer services for disabled guests?
What is the minimum night stay policy for the property?
What cancellation policy is in place for property?
01 / 07
Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

02 / 07
Does the property have a swimming pool?

No, this citizenM Boston Back Bay does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

03 / 07
How much does it cost per night to stay in property?

Best-rates for the citizenM Boston Back Bay starts from $232 per night with includes Restaurant, Bar, Child Friendly, Bedding/Linens, Guest Services, Breakfast, Internet, Kitchen, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

04 / 07
Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

05 / 07
Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Boston Back Bay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

06 / 07
What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the citizenM Boston Back Bay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

07 / 07
What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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