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How will Sonder store & protect my personal information?

Sonder handles and retains your information in accordance with our Privacy Policy and uses secure socket layer encryption for security. If you would like us to delete your user information, please submit a request to [email protected]. Please note, however, that there may be circumstances where we are required to keep some or all of that information to comply with local regulatory requirements.


If you are required to submit pictures of your ID & face, Sonder uses trusted third-party service providers to collect and process these. Sonder does not receive or store any biometric data. In addition, our partners won't share it with anyone else or use it for any other reason and will retain it for only as long as necessary.  For more information, please review our Biometric Data Privacy Notice.

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