Our private, all-in-one living spaces deliver comfort and ease with fully equipped kitchens, in-unit laundry, everyday amenities, and plenty of room for work or play. We’ve added social distancing signage and floor stickers to help you feel at ease in common areas.
We’ve heightened our cleaning practices to keep spaces spotless. In addition to following CDC and WHO guidelines, we’re providing our housekeeping team with enhanced training, strengthening our cleaning and inspection checklists, and sanitizing common areas more frequently. Read about it on our blog.
With self check-in and virtual guest support, we’re offering contactless service without overlooking hospitality. We’re here for you 24/7 via our app, phone, and email. If we ever need to come by to provide service during your stay, we'll keep a safe distance.
Here are steps we’re taking with our guests and team members in mind.
Stickers in lobbies and near elevators encourage social distancing.
Building signage reminds guests of safe distancing and occupancy limits.
We’ve heightened our cleaning and disinfecting practices.
Flexible cancellation available
Get a full refund for cancellations made up to 3 days before check-in.
Most Sonders have self check-in, allowing for contact-free arrival.
We offer 24/7 guest support via our app, phone, and email.
We ask that guests wear masks in indoor common areas.
We provide guests with hand sanitizer when available.
In addition to following the guidance of the Centers for Disease Control (CDC) and the World Health Organization (WHO), we’re partnering with sanitization experts at the Cleveland Clinic to ensure that all of our cleaning standards follow the advice of leaders in the field.
From the blog
From the blog