Help Center

Is there a security deposit?

For stays up to 30 nights, you won’t be charged a security deposit, but we do need a credit card on file in case of incidentals.

For stays longer than 30 nights, we may charge a deposit depending on where you’re staying. Following your stay, if the space is damaged or house rules are violated, we may charge fees to the card on file.

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For US guests Text SONDER to 89738 to contact our 24/7 concierge team. Message frequency varies. Message & data rates may apply/ Text HELP for help, Text STOP to cancel. Terms & Conditions can be viewed at https://www.sonder.com/terms-of-service. Privacy Policy can be viewed at https://www.sonder.com/privacy-policy.