Help Center

Why do I need to create an account to make a reservation?

Creating an account allows you to manage many aspects of your stay, such as request extra amenities or an early check-in, change your dates, extend your stay or cancel.
Creating an account and booking directly on helps you save money because you receive member pricing discounts. You can create an account at any time - it’s fast, easy, and free.

We are committed to offering our best rates here on, although the exact discount is subject to change.

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For US guests Text SONDER to 89738 to contact our 24/7 concierge team. Message frequency varies. Message & data rates may apply/ Text HELP for help, Text STOP to cancel. Terms & Conditions can be viewed at Privacy Policy can be viewed at