Help Center

I want to talk to you about a recent stay, how do I do that?

Our Guest Services team is available 24/7. You can contact us via the My Stays page on your account or via the Sonder app if you’d like to provide any feedback on your stay, or request an invoice or receipt.

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For US guests Text SONDER to 89738 to contact our 24/7 concierge team. Message frequency varies. Message & data rates may apply/ Text HELP for help, Text STOP to cancel. Terms & Conditions can be viewed at Privacy Policy can be viewed at