Cancellation Policy

Booking on Sonder

During these uncertain times, we’ve increased flexibility for all reservations made on after March 13, 2020 and will provide Sonder credits for cancellations made any time before arrival. Credits can be used towards future reservations and are valid for one year from the time of cancellation. For bookings prior to March 13, 2020 please contact us +1 617-300-0956 for your options.

Booking on other sites

When you book on other sites, you'll likely encounter stricter cancellation policies. Always make sure to check a site's cancellation policy before booking and reach out to them directly.