Help Center

How do I update my email address?

Want to change the email address connected to your Sonder account? Don't have access to an old email address? No worries! Follow the steps below to update your email on Sonder.com or in the Sonder App.

 

How to update your email address on the Sonder App: 

  1. Navigate to the Sonder App:
    If you don't have the Sonder App, you can download it here, or follow the steps below to update your email on Sonder.com.

  2. Log in, if needed:
    Once you open the App, you should automatically be on the Login page. From here, simply select the 'Log in' button and use your current credentials to log into your Sonder account.

    If you can't remember your password or are having trouble logging in, see How do I reset my Sonder account password?

  3. Navigate to the Profile tab:
    The Profile tab is the rightmost tab on the bottom toolbar.

  4. Update your email address:
    Tap 'Settings,' then your existing email address, and type your new email address.

  5. Verify your new email address:
    Navigate to your old email address inbox to locate the verification email and confirm the new email address.

    On your app, tap the 'back' arrow in the top-left corner to view your updated email address. 

 

How to update your email address on Sonder.com:

  1. Navigate to your profile on Sonder.com.

  2. Log in, if needed:
    Use your current credentials to log into your Sonder account.

  3. Update your email address:
    From the dropdown, click 'Edit profile.' On the 'Edit Account' page, delete your current email address, type your new email address, and confirm your current password.  

    If you can't remember your password or are having trouble logging in, see How do I reset my Sonder account password?

  4. Tap ‘Save Updated Account.’

What if I don't have access to my current email address or can't remember which email I used?:

  1. Reach out to our support team so we can securely update this information for you. 

  2. Alternatively, email [email protected], requesting we update this information for you. 

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